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8 Signs of an Extraordinary Boss

The best managers have a fundamentally different understanding of workplace, company, and team dynamics. See what they get right

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Here’s Who Your Start-up Really Needs

Just good enough doesn't cut it. Here's how to identify, and test for, these very important qualities. Let's face it: People who work at start-ups are an unusual breed.

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Why My Exit Strategy Failed

In a business sense, I did everything right when I sold my company. But I forgot to ask myself one essential question. In 2007, I had a great chance to sell my business, and I did.

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When Loyalty Programs Are A Waste Of Money

In times like these, cost cutting and streamlining are compelling business strategies. Business executives sometimes have second thoughts about their loyalty programs and ask our consultants whether it’s really worth the cost.

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4 Cool Tools to Engage Customers Online

These new tools offer innovative ways to engage people who visit your site, and keep them coming back. A lot of business owners are focused on interacting with customers on social networks. But how about your plain old company website?

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Outsmart Your Competitors Every Time

How to leveraged a low-cost structure into a strategic growth plan focused on low-risk, low-cost acquisitions. If you could get the jump on your competition, would you? Of course you would

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Is Private Equity on Your Side?

Mitt Romney is being slammed for his work at Bain Capital. But for small business, private equity can work much differently than it does for big public companies.

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To Motivate Students, Make Them Give Away Their Rewards

A few months ago I wrote a piece for the Washington Post . The next day, my friend Lew emailed me with a link to an article about motivation through rewarding others that appeared on the page opposite my piece

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Manufacturers: 7 Ways to Raise Cash

For American makers on the hunt, the landscape of funding is lean and treacherous. Here are some helpful ideas to take you to the next level.

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Big Warning Sign from Your Customers

When customers don't cash in those points or credits they are sending you a message about how disloyal they are. Are you one of those business owners that believes that breakage is a good business strategy

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Hertz Takes A Road Trip With Live Nation

Hertz puts music at the center of its marketing strategy with a Live Nation partnership that aims to link concert-going and car rentals. Few things go together like music and road trips, so how about a Hertz rental car with those concert tickets? As of January 1, 2012, you’ll be able to book both through Ticketmaster.com as well as LiveNation.com

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