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The Secret to Retail Store Profitability

How one retailer discovered the secret to expanding from three to 15 stores profitably. One retail client of ours had a small boutique business unit (selling upscale French clothing) that was a real puzzler. They were seeing great profitability in their New York boutique, significant losses from their Los Angeles boutique, and moderate profitability just down the street in Orange County.

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The Secret to Retail Store Profitability

How one retailer discovered the secret to expanding from three to 15 stores profitably. One retail client of ours had a small boutique business unit (selling upscale French clothing) that was a real puzzler. They were seeing great profitability in their New York boutique, significant losses from their Los Angeles boutique, and moderate profitability just down the street in Orange County.

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Retail Customer Experience Executive Summit

Monday, August 08 If you've ever browsed the shelves at your local bookstore only to go home and purchase online, you're a brick-and-mortar retailer's worst nightmare. As former giants like Borders moved toward bankruptcy in 2010, U.S. e-retailers hit $165.4 billion in sales -- twice as much as five years ago.

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