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Small Business’ Real Problem with the Banking System

Increased regulation of bank lending still needs to allow for measured risks that permit sound small businesses to receive funding needed to thrive. I self-financed Metal Mafia when I first opened it in 2004.

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How to Tell a Great Story

Use this seven-step process to develop and tell a business anecdote that will you help close the deal. There are few sales tools more powerful than stories, if they're appropriate and well-told. Because they are always about people and events that changed people's lives in some way, anecdotes create emotion and interest.

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What to Do if You’re Failing

Start-up founders tend to say everything's great, all the time. So what happens when that's not even close to true

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Mastering The Uncomfortable Art Of Personal Branding

Whether interviewing for a job or making a presentation, weaving a strong personal narrative could be the one thing that keeps you on top. Here are a few tips to turning on your personal branding story without turning off your audience

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Using Great Storytelling To Grow Your Business

Every two months, I pull together a community of innovators. We meet somewhere in New York City, usually a boardroom overlooking a park or cityscape. But last month we all found our way into an acting studio operated by The Actors Institute to learn about storytelling

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Tell us your online dating scam story!

Have you ever been hit by a social media scam? If you've ever had your information, money, or password stolen by a scammer, we want to know what happened! Tell us your story and we may interview you for an upcoming segment on TODAY.

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Exhausted Writer Discovers First Cave Painting of Yeast

This article is the sixth and probably last article in a minseries of six articles ( see the first , second , third , f ourth and fifth articles here) about civilization, fungus, and alcohol. Very little is known about the beginning of the story of humans and yeast.

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Video: Doc treating twitching teens speaks out

Parents in the town of LeRoy, NY are not convinced by the diagnosis of conversion disorder to explain the twitching that has afflicted some of the local teenage girls. CBS News correspondent Seth Doane reports.

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How to Say You’re Sorry: 5 Tips

It's a mistake to refuse an apology to angry customers. Here's how to get really good at saying 'I'm sorry.' Years ago when working for a large corporation I attended a meeting that was hosted by our corporate counsel and loss prevention department. The gist was to educate all of us on the pitfalls of saying "I'm sorry" when dealing with a customer service issue or complaint.

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How to Say You’re Sorry: 5 Tips

It's a mistake to refuse an apology to angry customers. Here's how to get really good at saying 'I'm sorry.' Years ago when working for a large corporation I attended a meeting that was hosted by our corporate counsel and loss prevention department. The gist was to educate all of us on the pitfalls of saying "I'm sorry" when dealing with a customer service issue or complaint

Read More »
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