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Professionally edited new media feeds kept concerned citizens informed, without having to sift through an unfiltered global reaction. This past year, social media replaced traditional news outlets as an unrivaled source of information for at least a few era-defining stories: Twitter broke the Osama Bin Laden story and YouTube became the window into the Arab Spring .

When Mumbai was hit by terrorist attacks, residents used Google Docs to assist victims and render immediate assistance. Meanwhile, upstart news curators Storyful rose to the occasion with coverage that beat the big names. Mumbai is a social media-savvy city.