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The contenders for the Republican nomination in the 2012 U.S. presidential election may appear to be a fairly uniform group of middle-aged white conservatives, but when it comes to issues of science, technology and overall geek cred, none of these candidates is cut from the same cloth

It's no secret that part of your customer service and help desk strategy can be handled more efficiently using programs and web-based software. With so many to choose from, here are a few we recommend. Chris Selland, vice president of sales and marketing for Terametric says because GetSatisfaction is easy to use and inexpensive, Terametric uses it as part of its Optimizer for Twitter product, which enables social media marketers to measure many aspects of Twitter marketing campaigns