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Simple things like taking the time to answer emails and tweets personally can go a long way to building good will, says Peter Shankman, founder of HARO. [twistage 648efc7b7fd80] For more bite-sized bits of wisdom on leadership and strategies for success, explore our ongoing video series at

I can't code, but I can run a software company. You can too

Youve decided to sell your business.

How to get to the point where you always know what you're talking about. I shared ways to get your ideas out into the world in two recent posts, 5 Ways to Be Known as a Groundbreaking Thinker and How Groundbreaking Thinkers Spread Their Ideas . I left out one key element, though: You really need to be an expert before you can have groundbreaking ideas.

Want to know which of your employees are doing a bang-up job, and which are falling down on it? Take a few calls from irate customers.

As the boss, you don't get much applause on a day-to-day basis.

If you going to ask for a handout, do so carefully and deliberately. You don't want to just jump into a relationship with an investor.

Do you consider employee communication a high priority? Studies show that companies with highly effective internal communication programs are more likely to provide a significant return to shareholders and are also more likely to have higher levels of employee engagement and lower employee turnover rates