Philippe Matthews Show Guru Advice, Author Reviews, Tech Reviews, Entertainment News

Employees need to know how they are doing--especially (but not only) if they're underperforming. What may seem like common sense sometimes gets overlooked when it comes to managing people.

At just over seven feet tall, Shaquille O’Neal is easy to spot in crowd. But the individual virus structures that give him, and us, a cold aren’t so easy to see.

It's no secret that part of your customer service and help desk strategy can be handled more efficiently using programs and web-based software. With so many to choose from, here are a few we recommend. Chris Selland, vice president of sales and marketing for Terametric says because GetSatisfaction is easy to use and inexpensive, Terametric uses it as part of its Optimizer for Twitter product, which enables social media marketers to measure many aspects of Twitter marketing campaigns

Everybody knows that the passage of time is not constant.

Sound analysis of sperm whale “clicks” suggests they might have names, similar to the individual, identifying whistles that dolphins display. And we thought they just sang to one another.