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Everyone has too much to do in too short a space of time, says Jeff Diana, chief people officer at SuccessFactors.

Everyone makes mistakes, says Citrix Systems VP of product design Catherine Courage, but trying to displace blame only hurts your credibility. Instead consider these tactics. [twistage ef19811b7e550] For more bite-sized bits of wisdom on leadership and strategies for success, explore our ongoing video series at

Patti Hart, CEO of International Game Technology, says it's important to see the customer is an individual first.

VP and brand strategist Lori Anne Wardi says that when a customer buys a .CO domain, the company does all it can to understand and promote their new business. [twistage 74f0cfcc96ae3] For more bite-sized bits of wisdom on leadership and strategies for success, explore our ongoing video series at

Simple things like taking the time to answer emails and tweets personally can go a long way to building good will, says Peter Shankman, founder of HARO. [twistage 648efc7b7fd80] For more bite-sized bits of wisdom on leadership and strategies for success, explore our ongoing video series at

Bullet points don't get people excited, cautions Leyl Master Black of Sparkpr.

To maximize user experience, you have to get going on the absolute right foot, advises John Wiseman, VP of marketing and partnerships at Thrillist. [twistage 6fd3aab935b91] For more bite-sized bits of wisdom on leadership and strategies for success, explore our ongoing video series at