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Feed SubscriptionCustomer Service Stars: 4 Companies That Get It Right
Your product must be good--that's a given. But if you're going to win, it's about the experience.
Read More »4 Ways to Make Your Restaurant More Profitable
The times, they are a-changin', and you must stay nimble to succeed in the food and beverage industry.
Read More »Raise Your Hand if You Want to Be an Executive
Anyone?
Read More »Guilty Pleasures of Having a Start-up
Fellow entrepreneurs told me that going out on my own had its benefits, but once I took the leap I discovered even more unique perks that no one had prepared me for.
Read More »How to Sell Like a Fighter Pilot
A former fighter pilot explains how to use military discipline to increase your sales figures. There are real similarities between flying combat missions and going on sales calls, according to former fighter pilot Rob "Waldo" Wingman , author of the bestseller Never Fly Solo: Lead with Courage, Build Trusting Partnerships, and Reach New Heights in Business . As he explained it to me a while back: "Both jobs require short-term mission success and long-term victory, both require specialized training, and both demand an ability to perform under stress." Here are Wingman's 10 steps for "flying" your next sales "mission." Phase 1: Preparation 1.
Read More »Lessons From a Sales Guru
Here are 6 quick nuggets of wisdom from sales guru Harvey Mackay.
Read More »Great Company Culture Isn’t Pricey
Even the tightest budget allows for an investment in culture. Here's what I mean.
Read More »Tell us your online dating scam story!
Have you ever been hit by a social media scam? If you've ever had your information, money, or password stolen by a scammer, we want to know what happened! Tell us your story and we may interview you for an upcoming segment on TODAY.
Read More »With 50 Million Tickets Sold, Eventbrite Finds Fresh Chunks Of Ticketmaster’s Ankles Ripe For Nipping
After achieving two important milestones, what's next for Eventbrite? The last time Fast Company caught up with the folks at Eventbrite , the online ticketing service was celebrating the opening of its first international office in London. Now, it has two more benchmarks to be proud of: It issued its 50 millionth ticket, and CEO and cofounder Kevin Hartz tells
Read More »How to Identify Your Next Business Opportunity
As the co-founder of a Brooklyn gourmet food and wine shop, Jason Richelson knows first-hand the shortcomings of cash register software. So in August 2008 he invented a new one, ShopKeep Register, that runs on the iPad. He now has nearly 1,000 customers and last month raised $2.2 million in financing
Read More »Iran’s "Second Internet" Rivals Censorship Of China’s "Great Firewall"
Iran is unveiling a nationwide "Halal Intranet" this spring that will try to seal the nation off from the corrupting influences of Google, Facebook, and Twitter. But can it work
Read More »"Disturbing" study finds 19 percent of teens drive after using marijuana
Study authors says results suggest a "dangerous trend toward the acceptance of marijuana" among teens
Read More »Alex Peake’s "Code Hero": How To Scale Education The Right Way
Thiel Fellow Dale Stephens explains how "Does it scale?" applies to education. In Silicon Valley, one often hears the question, "Does it scale?" What a technologist means by this is: How can a specific technological innovation be applied in a broad manner to affect a wide range of people? If Google only searched two websites it wouldn't be terribly useful
Read More »The Smartphone Revolution Is Over (For Now)
Ahead of the Mobile World Congress event next week dozens of new smartphones are being revealed or teased to stir up the tech press, get potential customers excited, and, of course, drum up sales.
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