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Turnaround specialist Glenn Blickenstaff, in the third of five articles, explains how to turn a failing company into a breakout success. This week he explains that too much praise and back-patting can slow progress. Your company might be failing now but you’re well on your way to turning things around if you’ve been following this five-part series of articles that outline how to execute a successful turnaround.

Turnaround specialist Glenn Blickenstaff, in the third of five articles, explains how to turn a failing company into a breakout success.

Turnaround specialist Glenn Blickenstaff, in the third of five articles, explains how to turn a failing company into a breakout success. This week he explains that too much praise and back-patting can slow progress

Turnaround specialist Glenn Blickenstaff, in the third of five articles, explains how to turn a failing company into a breakout success. This week he explains that too much praise and back-patting can slow progress. Your company might be failing now but you’re well on your way to turning things around if you’ve been following this five-part series of articles that outline how to execute a successful turnaround.

It's crucial that the fate of your business does not rest in the hands of one person--not even yours. No one holds my company hostage. Not even me.

It's crucial that the fate of your business does not rest in the hands of one person--not even yours. No one holds my company hostage

It's crucial that the fate of your business does not rest in the hands of one person--not even yours. No one holds my company hostage.

It's crucial that the fate of your business does not rest in the hands of one person--not even yours. No one holds my company hostage. Not even me.

Let's face it: When you're small, every hire counts. Make sure you aren't making one of these common hiring mistakes

Let's face it: When you're small, every hire counts. Make sure you aren't making one of these common hiring mistakes. The smaller your company , the more hiring the right people matters.

Let's face it: When you're small, every hire counts. Make sure you aren't making one of these common hiring mistakes

Let's face it: When you're small, every hire counts. Make sure you aren't making one of these common hiring mistakes. The smaller your company , the more hiring the right people matters

Many Americans with long-term health care policies find they can't get their benefit when it comes time for insurance to pay. Sharyl Attkisson reports on the story of one family, who has been fighting for their benefits for almost a year.

A big customer win can be exhilarating. Just make sure you don't put all your eggs in one basket. Remember winning that first big customer?

A big customer win can be exhilarating. Just make sure you don't put all your eggs in one basket. Remember winning that first big customer?