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Author Archives: Philippe Matthews

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Swap Jobs With Your Receptionist

So, do yourself, and your business, a favor: Abandon the corner office and slip into the shoes of your receptionist for a day. It's my belief that you can't truly understand your business unless you've experienced it from the ground up. While you may pore over profit-and-loss statements, immerse yourself in the interview process, and personally lead the sales and marketing efforts, you haven't done a damn thing if you haven't worked at your reception desk for a full day.

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Manufacturers: 7 Ways to Raise Cash

For American makers on the hunt, the landscape of funding is lean and treacherous. Here are some helpful ideas to take you to the next level.

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Which Startups Will Rule 2012?

Venture capitalists, corporations, private-equity firms, and more poured billions into private companies this year--a huge boon for titans like Facebook and Groupon. Here, the best of the rest starting 2012 with supersize bankrolls

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Work Smart: Overcoming Consensus

How do you make everyone happy in a creative project with multiple constituencies? You can't. And trying to please everyone will result in a mediocre outcome.

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Never Stop Perfecting Your Business

The most successful owners, like the best athletes, know there's no reaching the top. There's only working harder and learning faster than the next guy. “Practice makes perfect” is not true

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A Great Italian Furniture Maker Opens in New York

It took the Sozzi family nearly a century to open an American outpost for their exceptionally crafted Italian furniture, Promemoria, which is finally available Stateside through a New York showroom. The Sozzi family of Lake Como built carriages for Italian nobility in the 19th century, then moved on to make ...

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‘Mission’ wins holiday weekend box office

Tom Cruise rang in the New Year smiling, as "Mission: Impossible -- Ghost Protocol" led the box office with an estimated $31.3 million over the three-day (Friday to Sunday) weekend. That represents a 6 percent jump from Christmas weekend.

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Beware of Sales Superstars

Some sales stars are master manipulators who can rack up big numbers--but at the cost of long-term growth. I recently read a blog post giving the following characteristics of “quota-crushing sales pros”: “They have no time for anything that is not their deal.” “Charming one minute, in-your-face the next, pros will use all emotional tools to win.” “They save the charm for the prospects and clients and the venom for your company.” “They’re never satisfied … ever.” This list was presented as if these were desirable characteristics, justified by the fact that such individuals could consistently “crush” their quotas, presumably making them more productive than their peers. Unfortunately, the presence of this kind of person on your sales team is generally a huge mistake

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