You are. This case study proves that customer attrition has little to do with the economy or prices. Retaining existing customers is a challenge for any business.
Read More »Author Archives: Philippe Matthews
Feed SubscriptionUntold riches amid hotels’ lost and found items
The richest people in America are just like the rest of us.
Read More »Why I’m Fighting for Your Brand
The Trademark Company CEO Matthew Swyers went from being a legal mercenary to a warrior defending the trademarks of small businesses. There’s a scene in the movie Pretty Woman where the corporate raider played by Richard Gere, Edward Lewis, has an epiphany about his life. He quips, to the effect, we never build anything anymore.
Read More »Fresh Copy: How Ursula Burns Reinvented Xerox
Ursula Burns wants to remake her firm into the company American business can’t live without. But can Xerox succeed in a world without Xeroxing?
Read More »The Case For Girls: A Mock Ad Aims To Become A Legitimate Campaign With Global Impact
Digital agency AKQA created a mock ad campaign to support baby girls in China.
Read More »Website Smackdown: Which Site Will Bring In the Customers?
A tale of two florists: Same product, same market. Here's why one company wins hands down. Business has always been about competition.
Read More »Best Gifts for Your Clients
Are you trying to play Santa on an elf's cashflow? Make your client gifts stand out this holiday season, regardless of budget
Read More »Aptera Motors Runs Out of Gas
Another sci-fi dream deferred: Funding gave out before the six-year-old startup could perfect its futuristic three-wheeler. Electric car startup Aptera's futuristic three-wheeled two-seater won't be rolling off production lines anytime soon – the company has run out of gas. The company has failed to come up with enough money to produce the cars, reportedly raising only around $40 million of the $150 million it needed for a federal matching grant to keep operating.The grant would have let the company produce an all-electric four-wheel, five-passenger sedan that would have retailed for less than $30,000 – and employed some 1,400 workers in the manufacturing process
Read More »All My Employees Are in Sales
Everyone at my company understands that the next sale begins when the customer says yes, and making that sale is part of their job.
Read More »30 Under 30: 2011 Party
This year's honorees celebrated their accomplishments and shared their experiences of making it onto the list. View the video on Inc.com at: http://www.inc.com/video/201112/30-under-30-party.html
Read More »How to Choose a Credit Card for your Business
What should you look at before you pick your business credit card? Plus, Timothy Sykes, founder of Millionaire Media, talks about how to analyze your spending.
Read More »Sexting not prevalent among kids, study shows
New research shows only 1% of kids between 10 and 17 have shared explicit images online or on phones, far fewer than parents feared
Read More »How to Get the Government to Promote Your Start-up
%excerpt% Read more from the original source: How to Get the Government to Promote Your Start-up
Read More »A Limited Supply of Rare Roasts
If you have a weakness for wagyu, New York City–based butcher DeBragga is offering a limited number of dry-aged, rib roasts of wagyu beef for the next few weeks. At about $1,200 each, the 12- to 14-pound roasts have been dry-aged for 60 days and will be shipped fresh overnight ...
Read More »New Halcyon Gallery Debuts with a Chihuly Exhibit
Just in time for its 30th anniversary in business, London’s Halcyon Gallery opened its newest location on December 5 at 144–146 New Bond St.
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