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Author Archives: Philippe Matthews

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Bassman’s Photography Back in Fashion and on Exhibit

Lillian Bassman’s 1950s-era black-and-white fashion pictures of confident, well-dressed women were bound to come back into style. Fortunately, she lived to see them embraced as fine art.

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Dell Is Your Unlikely Tablets-Over-PCs Champion

Dell's chief commercial officer Steve Felice thinks that his company can leverage its way into the tablet market because it's wide open. Speaking to Reuters , Felice said that Dell tablets powered by Windows 8 would arrive later in 2012, and they'd offer something no one else has: Dell's "coveted brand." The optimism didn't end there.

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How To Plan Your Company’s End Game

Encyclopaedia Britannica , the 244-year-old company, recently announced it would stop printing encyclopedias. Of course this triggered a flurry of talk about the end of printed books, magazines, and newspapers and a once-great company humbled by shifts in technology

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Diane Curley Is Starting The Conversation To Curb Obesity

This year, the U.S. government started a program for health-care innovators. One innovator, Diane Curly is treating obesity like any other disease or addiction and trains nurses to talk to patients about treatment.

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Apple’s 4 Principles of Product Design

Jonathan Ive opens up about what makes Apple's design process work. Here's how to make it work at your company too. It's not often that Apple head designer Jonathan Ive gives an interview

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5 Worst Things You Can Say to a Customer

Never let these phrases pass the lips of your customer service team. Almost nothing leads to a customer service meltdown more quickly than the use of one particularly offensive phrase

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The Best Way to Fire an Employee

These tips won't make it any easier on the employee (or you) but they will make the process go as smoothly as it can.

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