Capterra Soldiers On

THE PROBLEM In our September 2010 issue , we wrote about Capterra , an online directory of business software vendors. Company co-founders Michael Ortner and Rakesh Chilakapati faced a dilemma: whether to include reviews of their vendors’ software on their website. Users of Capterra’s online directory were clamoring for reviews to help them assess the software products listed.

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Capterra Soldiers On