As former president and CEO of the Cleveland Browns–a hapless football team in one of America’s unluckiest sports cities–John Collins knows that fans are a fickle bunch. But to the National Football League, the Browns’ annual disappointments never matter all that much, at least in this sense: If (and when) the Browns miss the playoffs, locals still watch football games, and still plan a Super Bowl party.
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How The NHL’s John Collins Is Creating A Nation Of Passionate Puckheads