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Anticipate Your Customer’s Next Click

How to fine-tune your website to give your customers exactly what they're looking for. Many e-commerce websites focus on the same thing: the homepage. They A/B test images and messaging and layout and tweak the user experience so it's clear and compelling.

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How Depressed Is That Mouse?

In “ Lifting the Black Cloud ,” Robin Henig surveys the search for new, improved antidepressants. Much research in the area involves laboratory mice and rats.

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The Strategy Of Being Needed

I spent last week in snow-plow position, trailing my 4-year-old daughter down ski slopes. On the lift rides up, while singing songs with mispronounced words (Frosty the Snowman has a “bucky” nose, by the way, instead of a button), my thoughts drifted to a struggle that occupies me today. I am negotiating a series of license agreements for my “ Outthink the Competition ” IP and I want to make sure I don’t get taken for a ride.

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The One Number That Changes Everything

If you look hard enough, you'll find there's just one number that tells you all you need to know about running your business. The trick is finding the right one. My concept of a “golden number” is lifted from a PBS show I watched as a kid about the “golden ratio,” a number with seemingly magical significance.

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Hot or Not? What the Web Thinks About Your Brand

Use these 9 free tools to measure 'social media sentiment' around your company, your brand, or even your own name. Welcome to Metrics Monday, a recurring series where I'll cover a particular digital marketing metric each time. I'm kicking things off today with Social Media Sentiment

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Social Search: How Your Friends Matter

The big search engines are now using social content to shape results pages. Time to rethink your online marketing? These days, two frequently asked question of my agency are, "How does all of this social media content and sharing impact my search engine rankings?" and "Do my social network status updates in Facebook, Twitter and LinkedIn help these rankings?" The short answer is, yes, your social activity does have an impact on search results—and, more to the point, so does your company's activity.

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Future Studies Will Extend Census of Middleweight Black Holes

Editor's note: In her article, " Goldilocks Black Holes ," Jenny E. Greene discusses the search for black holes with masses ranging from roughly 1,000 suns to a million suns--middleweights on the cosmic scale.

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How to Sell Yourself as an Expert

Step 1: Become an expert in something. (That part is up to you.) Step 2: Let the world know about it with these tips. One of the best ways to drive business is to become an expert or thought leader in your field online.

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