Shopping anywhere can make consumers lonely, because they keep going from online to offline searching for the same thing--relevancy. Offline offers a different reality than online and vice versa.
Read More »Author Archives: Philippe Matthews
Feed SubscriptionThe Only Lasting Competitive Advantage Is Extreme Trust
As technology generates more transparency, consumers will hold businesses to higher standards, with no room for flimflammery or deceit. Being proactively trustworthy requires you to watch out for your customer’s interest even when your customer isn’t paying attention. This past Christmas season Amazon stole business from brick-and-mortar retailers with its free Price Check app for iPhone and Android.
Read More »Couples who cohabitate are happier than marrieds
While benefits of marriage reduce over time, couples who live together have more happiness, self esteem, study finds
Read More »Abortion more common where it’s illegal: Where are rates highest?
Global abortion rate has stabilized since 2003, but new study shows other surprising trends
Read More »What’s Your Story? How Personal Narratives Impact Leadership
Everyone has a success story and a failure story.
Read More »The Smartest Dumb Thing I Ever Did
Caterina Fake, Chip Conley, Dan Ariely, Susan Gregg Koger, and others on their biggest--and most brilliant--mistakes. Success is never inevitable: Seemingly smart decisions often turn out to be disastrous, and sometimes what appear to be the worst decisions turn out to be pivotal to eventual success.
Read More »Abortion around the world: Where are rates highest?
New report unveils global abortion rates, showing big differences around world
Read More »4 Rules for Better Marketing
Great companies use this approach to cut their cost per acquired customer in half and generate a positive return. Can it work for you too? A financial services client of ours is spending several million dollars per year on marketing to their customers.
Read More »Parents of disabled girl denied transplant blame doctor, not hospital
Joe Rivera says doctor who denied kidney transplant to girl because of mental disabilities tarnished hospital's reputation
Read More »What 10,000 Harvard MBAs Think
It's not good news: The U.S. will become less competitive in the next three years, (no) thanks to a broken tax code and an inefficient political system. The U.S.
Read More »Paula Deen to donate portion of diabetes endorsements to charity
Celebrity chef known for unhealthy cooking announced earlier she'd be paid spokesperson for Novo Nordisk drug Victoza, drawing criticism
Read More »7 Tricks for Successful Employee Workshops
Your workforce is your most valuable asset. Here's how to leverage their expertise to keep your company growing. Your company can have the most sophisticated equipment, the sleekest facilities, the best location and in-demand products, but none of it works without the human touch.
Read More »How often do older women need bone scans? What study says
Researchers followed women over 67 for 15 years - what did they find?
Read More »Paula Deen served up plate of criticism
Celeb chef know for rich, fatty foods faces backlash after tying announcement of three-year-old diabetes diagnosis to drug endorsement
Read More »Avoid the Wrath of Your Old Boss
Before you strike out on your own, keep these three tips in mind to help ensure a smoother transition to entrepreneurship. Thinking of leaving your job to start your own company?
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