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Author Archives: Philippe Matthews

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Do You Trust Your Neighbor?

In the wake of Airbnb's home-vandal scandal, start-ups in the collaborative consumption space are rebuilding peer-to-peer buying's reputation. Here's how. Airbnb found itself in a public relations nightmare this summer that threatened to undermine its whole ethos of amiable and unique person-to-person connections

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7 Start-ups Inspired By Craigslist

Craigslist brought classifieds to the online masses; these fast-growing companies are the niche next-generation of social buying and renting. Location : Brooklyn, New York Founder : Campbell McKellar How it Works : Loosecubes matches people with an extra desk, studio, or office space with independent workers looking for a place to be productive. How it Makes Money : Hosts are charged a 10 percent fee for each transaction

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When ‘happily ever after’ lasts days, not years

Kim Kardashian’s brief 72-day marriage has roused public indignation, but sometimes, women find themselves wanting to end marriages before they’ve hardly begun. When they do, experts say, the situation calls for sensitivity and candor.

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Imagine A World Where The Cable Guy Shows Up On Time

A growing group of customer experience professionals are working hard to make some of life's most frustrating experiences not just tolerable, but delightful. There aren’t many people who look forward to scheduling an appointment with the cable company. You’re typically given a 3-4 hour window to wait at home for something that takes just a few minutes.

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Giving Kick-Ass Presentations In The Age Of Social Media

Seven (somewhat snarky) new rules for public speaking in the social media era. It was painful to watch. Jon Bond, the former ad giant turned social media honcho, was actually getting heckled at the Pivot Conference

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6 ways to sit less every day

Sedentary lifestyle linked to cancer, heart disease, obesity, even death - here's how to fight back

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How to Build Your Brand

Arthur Ceria, founder and executive creative director of CreativeFeed, talks about how he creates brands for Chiquita, Sisley, and Microsoft--and himself. Advertisement: Strengthen Customer Relationships

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