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How to Harness the Best Ideas

Your "on the street" employees can be an important resource for business-building ideas. It’s crazy to think that all great ideas need to come from you or from your top managers. Chances are, your employees who are your “feet on the street” know more about your customers than you might.

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How to Harness the Best Ideas

Your "on the street" employees can be an important resource for business-building ideas. It’s crazy to think that all great ideas need to come from you or from your top managers. Chances are, your employees who are your “feet on the street” know more about your customers than you might

Read More »

Harness Creativity by Thinking Inside the Box

Forget getting your employees to think "outside of the box." Instead, use these four ways of challenging your team. Creative ideas are the lifeblood of any young business, so how do you get more of them out of your team?

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Why Your Best Employees Are Leaving

When it's not about money, your star employees are probably jumping ship for one of these reasons. You start a business and you hire a key employee.

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Make 2012 Your Best Year Yet

Fast Company wants you to have a banner year in 2012. As our gift to you, we present our very best advice and tips on how to work smarter, manage your career, and lead a more meaningful life

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What You Can Learn from The Ritz-Carlton

When your employees are trained that the customer is always right, they will handle unexpected situations with the best customer service. A few months ago we were reminded of what great customer service can do for a business. My wife and I had arranged to get away for a weekend to Charlotte, North Carolina to see one of Cirque du Solei’s latest shows

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What’s Love Got to Do With Business?

Plenty. When your connection to a mission or idea that is so strong that it inspires you to take risks, your company can soar, and your customers benefit.

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