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How to Work the Phone: 6 Tricks

When you can't meet in person, use these 6 rules to build rapport and communicate more clearly. The telephone has been in existence for 136 years, but the way some people use it, you'd think it was invented yesterday

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Does Your Company Need Social Media?

A lot of CEOs tell me their B2B companies just don't need social media. Here's why they are dead wrong. I have been doing a lot of speaking engagements lately before CEOs of business-to-business (or "B2B") companies

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Make An iPhone, Android App Without Knowing A Line Of Code

JamPot's new AppBuilder asks a series of questions and spits out a genuine, though limited-function, app. It could blow the market wide open. With JamPot's AppBuilder , you can build a genuine iPhone or Android app in mere minutes for free--according to the company's own website

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Make An iPhone, Android App Without Knowing A Line Of Code

JamPot's new AppBuilder asks a series of questions and spits out a genuine, though limited-function, app. It could blow the market wide open. With JamPot's AppBuilder , you can build a genuine iPhone or Android app in mere minutes for free--according to the company's own website.

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Marketing Makeover: Fix This Email Pitch

Email marketing fails when a message contains just biz-blab and fake emotion. Here's how to write a note that generates real leads. One of the weirdest phenomenons I see: otherwise articulate people who lapse into biz-blab and jargon as soon they try to write an email pitch.

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Don’t Be Like Goldman Sachs: 5 Ways

Regardless of what industry you're in, how can you make sure your company culture doesn't grow toxic over time? By now, everyone has weighed in on the Goldman Sachs crisis.

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3 Ways to Reignite Innovation in Your Business

If your growth has stalled, encouraging innovation on the front line will make all the difference. This past week, our team was working with members of a family-owned manufacturing business who had watched their product sales shrink over the past 10 years. Highly motivated to keep sales up as their core profitable products started to lose traction, they took whatever work they could find.

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3 Words That Guarantee Failure

People who fail to achieve goals signal their intent to fail by using this common phrase. Make sure you aren't falling into the same trap.

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