If your personal beliefs don't mesh with a company's corporate culture, you're destined to fail. On Wednesday, the Goldman Sachs executive Greg Smith resigned his job by writing a scathing op-ed in the New York Times . In that column, written as an exit letter, he accuses top management of encouraging predatory sales practices that actively hurt customers: "I attend derivatives sales meetings where not one single minute is spent asking questions about how we can help clients
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Feed Subscription5 Tips to Surviving a Start-up
The path of entrepreneurship isnt smooth. Here are five tips to survive the start-up roller coaster.
Read More »Avoid These 3 Common Tax Mistakes
A new survey asks accountants to name the most common errors small business owners make when filing taxes. Here's what you need to know this tax season. April 15th is looming.
Read More »Feeling Old? 3 Ways to Lower Your Mental Age
Step 1: Get a mentor who's 10 (or more) years younger than you. See the other tips. A friend of mine came back from a national meeting of sales leaders in her industry and sent me a very frank and telling note.
Read More »Simple Way to Close a Sale
You'll sell more if you make closing a natural part of your conversation with the customer. There comes a time in every sales conversation when you've got to "ask for the business." For many people—including those who sell for a living—closing is scary
Read More »Why Small Businesses Should Scrap Strategic Planning
What fast-growing companies need is strategic thinking--not strategic planning. Here are three things smaller companies can do to develop an adaptive, opportunistic approach to strategy.
Read More »The 5 Most Powerful Words in Sales
Your words help you build relationships with customers--so choose them carefully. Awesome photos, catchy videos, and fancy graphics are helpful, but the most important thing where sales are concerned are the words you use
Read More »12 Customer Dos & Don’ts
Use these quick and easy rules to make sure your customers keep coming back for more. It's easier to sell to existing customers than to acquire new ones, so it's good sense to keep the customers you've already got. Here are some simple rules to ensure that customers continue to come back for more
Read More »17 Dumb Ways to Mismanage Your Sales Team
Business owners sometimes make these common revenue-killing mistakes.
Read More »11 Habits of Highly Ineffective Managers
These behaviors drive employees crazy and limit your own advancement. Here's how to avoid them. Being the boss is hard work, but it's even harder if you're stumbling over your own mistakes
Read More »When the Leader has to be the Guinea Pig
Serious about getting more feedback into your organization? Start by finding out how you're doing. Part 2 of 2.
Read More »Landing a Huge — Wrong — Customer
The effects of a wrong-headed sales strategy, and what to do differently.
Read More »Missed Your Sales Targets? What to Do Now
Use these 4 steps to get back on track after a big revenue miss.
Read More »6 Outstanding ‘Unofficial’ Business Partners
Are you using informal contacts to drive your business? Here are six relationships that are worth nurturing. No, I am not referring to formal partnerships from a legal perspective, but to connections that are made informally or from a marketing perspective.
Read More »Why The PC Will Die Soon
The PC has already been replaced by the tablet, in some hugely important and meaningful ways. Its day in the sun is all but over. The New York Times suggests, vaguely , that today on the eve of the iPad 3 announcement the future of the PC looks dim.
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